OneXOX Dealer Guide

Package for OneXOX Dealership
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Basic operation for OneXOX






Number Careline Telco In Malaysia Celcom
1111 (No Celcom) / 1300111000
+60336308888
Check Credit Balance: * 124 #

Maxis
123 (No Maxis) / 1800821123
Check Credit Balance: * 122 #
Check No IC: type NOIC & sms to 22011

Digi
0162211800 / 0162998888
Check Credit Balance: * 126 #
Check No IC: type CHECKID No.IC & sms to 20000

UMobile
+60183881318
Check Credit Balance: * 118 * 8 #
Check No IC: type VERIFY NOIC & sms to 28011

Tune Talk
13100 / 0327720000 / 037940000
Check Credit Balance: * 133 #

Tone Excel & Tone Plus
Tel: 03-90543809 / 0105000969
Check Credit Balance: * 133 #

Redone
1909 (No Redone) / 1800110800
Check Credit Balance: * 123 #

Redtone
1800877770
Check Credit Balance: Call 1909
sms: BAL SP & send to
0192769433/0163353099

Happy
0143333800
Check Credit Balance: * 126 #

Ytlcomms
0187998888

Altel
13388 (No Altel) / 0326133888
Check Credit Balance: * 124 #

OneXOX
12273 / 1300888010
Check Credit Balance: * 132 #

Buzzme
0327278922
Check Credit Balance: * 126 #

Tron
0362758233 / 1300800188
Check Credit Balance: * 129 * 1 * 2 #

Friendi
01138123456

Clixster
01122113311
Check Credit Balance: * 126 #

Code Reply Telco When Apply MNP

MNP Reject Code SP10 - NEW NRIC IS INCORRECT
Change ownership or update and correct the Identification details

SP11 - OLD NRIC IS INCORRECT
Change ownership or update and correct the Identification details

SP12 - POLICE / ARMY ID IS INCORRECT
Change ownership or update and correct the Identification details

SP13 - PASSPORT NUMBER IS INCORRECT
Change ownership or update and correct the Identification details

SP30 - COMPANY REGISTRATION IS INCORRECT
Change ownership or update and correct the Identification details

SP31 - ACCOUNT NUMBER IS INCORRECT
Change ownership or update and correct the Identification details

SP51 - NON FULFILLMENT CONTRACT OBLIGATION
Need to wait or cancel the existing contract. Settle all premature contractual obligations with the existing service provider for the cancellation

SP52 - OVERDUE / BAD DEBT ACCOUNT
Ensure no overdue payment / outstanding bill with the current service provider

SP54 - SOME / ALL NUMBERS NOT BELONG TO DONOR
Change and correct the exactly name of the network service provider (donor)

SP55 - SOME / ALL NUMBERS NOT IN SERVICE
Ensure that the mobile number is valid, connected / active and still in validity topup date (can call and SMS) - got at least minimum RM1.00 airtime credit

SP56 - PRINCIPAL NUMBERS HAS SUPPLEMENTARY LINES(S) THAT SHOULD BE PORTED
The principal (main) line holder needs to separate the supplementary line (individual account – make the supplementary line account as a principal line account holder)

SP57 - SUPPLEMENTARY NUMBER HAS PRINCIPAL NUMBERS THAT SHOULD BE PORTED
The supplementary line holder needs to separate the principal line (individual account – make the supplementary line account as a principal line account holder)

SP58 - SOME / ALL NUMBERS DO NOT BELONG TO PRINCIPLE OR COMPANY
The supplementary subscriber needs to re-register / make it as the principal (main) subscriber or individual subscriber

SP59 - EXCEED CREDIT LIMIT
Ensure that the usage of the existing service does not exceed the credit limit set by the current network service provider / telco (donor)

SP61 - CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED
Check the status with the current service provider, ensure the mobile numbers is active / connected, still in validity topup date - got at least min RM1 airtime credit

SP71 - NO REPLY PORT-OUT MESSAGE
OneXOX dealers re-submit the port-out application to ensure that the customer wants to reply port-out confirmation message.

Welcome Deal & 28 Months Validity

Topup Credit Distribution (DA & MA)

How To Extend The Validity Date

Where Can Topup OneXOX

Prepaid Register New Number

Prepaid Register MNP

Black Register New Number/ MNP